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How to Shop

How to find products:

You can navigate through the menu at the top of the page, where you can select direct links to women and men collections as well as designers. You can also refine your search, using the filters on the left of each collection page, and you can sort by color, price range and brand. Of course, you can also search an item by using the search field in the upper right corner.

Product Size:

Different countries use different size indicators and we offer a standard size conversion table on every product page. We also offer brand specific size chart at the bottom of every page ("Helpful links" section). If you are not sure about a size or a fit, we recommend to try the product at a nearby luxury boutique.

How to Order:

Once you find an article of interest, select the desired size, then click "Add to Cart." or "Buy Now".

You can continue shopping by adding more products or proceed with the payment through your credit card by clicking on "Proceed to checkout" . Payment is quick, safe and presented with a single total amount payable, even if you have purchased products from several boutiques.

Add your shipping and billing addresses, fill in your credit card details, then click "Purchase". 

After the completion of your order, we will send you a confirmation email with the details of your order.

Another email will be sent with the related shipment tracking when the order is fulfilled.

Should you have questions at any point in the process, we would be happy to assist you.

How to pay:

We accept the following international credit or debit cards:

  • Visa
  • MasterCard
  • American Express

Please note that most of the card issuers will likely block your card the first time you attempt to make a purchase, if not previously alerted, due to security block on foreign purchases. Thus, please alert your card issuer prior to your first purchase.

Click the cart symbol "Checkout" button to proceed with the payment. This will open a window where you will:

  • Enter the number of the credit card
  • Enter the name imprinted on your credit card
  • Specify the month and year of expiration of the credit card
  • Enter the control code CVV2/CVC2, the last three digits printed on the back near the white part where you signed the credit card
  • Click on "Continue to shipping method" button to proceed

Website Security:

Londress has one of the most effective site security systems. Not only does it use SSL (Secure Socket Layer) encryption, it also has reinforced encryption processes in order to provide the most effective protection possible for all sensitive payment information. The only third party given access to your confidential information is our billing provider it cannot be accessed by any other third party.

Redeeming a Promotional Code:

From time to time we offer promotional codes. When placing your order, simply follow these steps to redeem your discount:

  • Click on the "Discount" box on the checkout page.
  • Type the code in the promotional code box and click "Apply"
  • Check that your discount has been applied to the total on the payment page and then click "Continue to Shipping method"

 

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